Exceptional Leadership Makes Sense
Open training programme
A practical, fun and thought-provoking leadership development programme for new, aspiring and experienced managers
Do you have big ambitions to step up to a leadership role?
Are you a new manager who lacks confidence in your abilities as a leader?
Is developing your current leadership capabilities your goal for this year?
Zest for Life’s open leadership development programme is delivered and facilitated by our founder Sally Prescott. With 6 full-day in-person workshops taking place over 3 months, the learning is accessible and achievable for people with busy diaries, and at a price point that’s affordable for SMEs.
Are you ready to become a more effective leader?
Delegate feedback
“The programme opens your eyes to perspectives you’ve never considered.”
“Amazing programme, empowering and made me more aware of who I am professionally; my strengths and weaknesses. I am a better manager thanks to this training.”
“Makes you aware of how you behave as a leader.”
Why choose the Zest for Life leadership development programme?
Making the transition to leading a team is not easy. Even the most experienced leaders need to refresh and renew their skills to keep on track.
To be a confident and successful leader, you need the skills to:
Understand, develop and motivate your team
Communicate messages effectively
Handle difficult conversations
Deliver feedback effectively
Build strong, trusting relationships, and
Deliver business results and outcomes.
Our Exceptional Leadership Makes Sense programme is designed to build strong, confident leaders focused on the needs of their team and aligned to your company vision and values.
Day 1: Leadership Legacy
Are you a trustworthy leader?
Learn how to build your personal reputation and legacy as a leader, deliver results, and encourage strong team performance.
Day 2: Current Reality
How are you actually doing?
Consider how you come across to other people. Understand different thinking styles, the basics of effective communication and successful ways to share information with your team.
Day 3: Focus on your Customer
The fundamentals of exceptional customer service
Learn how building an engaging and emotional connection with your customers drives loyalty and improves all-round results.
Day 4: Focus on your Team
Be clear about what you’re striving to achieve to build your reputation as an employer
Discover successful ways to support, guide, motivate and enable your team with every conversation.
Day 5: Keep on Track
Ensure the whole team is focused on clear outcomes
Learn how to create a positive working environment where feedback is valued and every contribution is recognised.
Day 6: Be Exceptional
Identify what good looks like and how to upgrade performance
Explore how to use measurement and analysis to keep you and your team focused on continuous improvement and delivering business results.
What does the programme cover?
How to book
It’s quick and easy to book your place online. Click below and we’ll take you there.
Where
The Riddling Rack, 131 High St,
Newton-Le-Willows, WA12 9SL
The venue is just a few minutes drive from junction 23 of the M6 motorway, with free on-street parking.
When
The next programme starts on 21st January 2026 and will conclude on 8th April 2026.
It’s practical, fun and thought-provoking training delivered over six full days - from 9.30am-5pm on each day.
Making the step up to leadership could be easier and more affordable than you think.
£990 +VAT per person
Everything you need for the day is included, plus a few extras:
Workbooks for each day of learning, designed to capture your learning and plan your development to become an exceptional leader.
A complimentary welcome drink - tell us your order on booking
A complimentary copy of the book 'Exceptional Service Makes Sense…Business Sense' by programme leader Sally Prescott.
A one-hour 121 coaching session with Sally, to take place either during or after the programme.
Refreshments and a light lunch on each day.
Ready to book your place?
What’s stopping you?
Book your place online. An invoice for the full course fee will be sent to the email address registered.
FAQs
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We prefer interaction, not distraction! Each workshop is for a maximum of 8 people to allow everyone to contribute and have their voice heard.
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Yes. Please complete a separate booking form for each person. We can issue a combined invoice to a single point of contact. Please add a note to your booking to request this.
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If you are unable to attend all 6 workshops, you can join the next cohort.
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Just bring a pen, an open mind, and a willingness to become an even better leader.